Warranty

Warranty

1. Limited Product Warranty-12 Years Repair, Replacement or Refund Remedy 

SpolarPV Technology Co., Ltd (thereafter as “SpolarPV”) warrants to the original buyer (the “Buyer”) that the modules shall be free from defects in materials and workman ship that have an effect on module functionality under normal application, installation, use and service conditions as specified in SpolarPV’s standard product documentation. SpolarPV guarantees that the module will maintain the mechanical integrity and stability in accordance with approved operation methods described in our installation instructions; the glass of a module will maintain its integrity provided there are no indications of localized impacts or external forces; and that the cable and connector plug of a module will remain safe and operational provided modules are professionally installed. Any damages caused by abrasion, improper installation or animals are exempt from this warranty. Claims under the warranty can only be accepted if the Buyer can provide proof that the malfunctioning or nonconformity of a module results exclusively from defects in materials and/or workmanship under normal application, installation, use and service conditions specified in SpolarPV’s standard product documentation. Any color change on module or any other changes on module appearance do not represent defects, insofar as the change in appearance does not stem from defects in material and/or workmanship, and does not cause degradation of functionality of the module. If the product fails to conform to this warranty, SpolarPV will, at its option, either repair or replace the product, or provide an appropriate residual market value of the product(s) as compensation. 


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2.Limited Peak Power Warranty - Limited Remedy 

For poly crystalline and mono crystalline module products, SpolarPV guarantees the first-year power degradation is no more than 3% from its nameplate power. From year 2 to year 25, the actual annual power decline will be no more than 0.57%. By the end of year 25, the actual power output will be no less than 80% of the labeled power output. 2.2 The actual power output of the module shall be determined for verification using Standard Testing Conditions only. The actual power output measurement is either carried out by a SpolarPV facility or by a SpolarPV recognized 3rd party testing institute. Testing equipment tolerances will be applied to all actual power output measurements. 2.3 In the event it is determined that there is a negative deviation of actual performance from the warranted values then SpolarPV, at its option, will compensate for such loss in power by either providing to the Buyer additional modules to make up the total wattage loss, or by repairing or replacing the modules or providing an appropriate residual market value of the product(s) as compensation.


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